Privacy Policy

This policy explains how Sulit Consultancy (“Sulit”, “we”, “us”) handles personal information in connection with website enquiries and related communication.

This policy covers the public website and initial enquiries. Personal information handled under a client engagement may be subject to separate contractual terms and notices appropriate to that engagement.

When you make an enquiry through our website, email or telephone, we may receive the information you choose to provide.

For the website enquiry form, this includes:

• Full name and institution
• Email address and phone number
• Your requirement

All fields in the website enquiry form are required so that we can understand and respond to your request. If you prefer, you can contact us by telephone instead.

Please do not include identifiable patient, student or employee records, financial account details, identification documents or other sensitive/confidential material in an initial website enquiry. If such information is needed later, an appropriate sharing arrangement should be agreed first.

Information supplied in an enquiry is used to:

• Understand your requirement and respond to you.
• Discuss whether our services are relevant to the institution's priorities.
• Maintain necessary correspondence about the enquiry and any agreed next steps.
• Meet applicable legal obligations or address a genuine complaint or dispute, where relevant.

We will explain any materially different purpose before using information for it where required by applicable law. An enquiry is not a subscription to promotional communication.

Where processing relies on consent, we will explain the information involved and its purpose when asking for that consent. You can withdraw consent by contacting Sulit.

Withdrawal may affect our ability to continue the relevant communication or service. It does not automatically require deletion of records that we must lawfully retain. We will explain any applicable retention reason.

Visiting the website alone is not treated as consent to optional marketing or unrelated uses of your enquiry information.

Information may be accessible to authorised people handling the enquiry and to service providers necessary for the relevant website or communication process, under appropriate arrangements.

We retain personal information for the relevant purpose and any applicable legal retention requirement, then delete or otherwise handle it according to our retention process.

If a personal information incident occurs, we will assess it and take the steps and notifications required by applicable law.

You can contact Sulit to ask about your information, request correction or deletion, withdraw consent where relevant, or raise a privacy concern.

We will assess and respond to requests in accordance with applicable law. Where applicable, statutory rights may include access to information about processing, correction and erasure, grievance redressal and nomination. We may request only the information reasonably needed to verify and handle the request.

Third-party links lead to services with their own terms and privacy practices. Review those practices before providing information. This policy does not describe how independent third-party websites handle information.

We may update this policy to reflect changes in the website, our practices or applicable law. The current version will appear on this page. Where required, we will provide an appropriate notice or obtain a new choice before materially changing a processing purpose.